Privacy Policy

1. Who We Are

GymRx LLC ("we," "our," or "us") provides fitness and nutrition coaching services. This Privacy Policy explains how we protect your information when you use our website or coaching programs.

By using our services, you agree to the practices described here. If you have questions, we're here to help at support@gymrx.io.

2. Information We Collect

To provide our coaching services, we collect:

Contact & Account Information

• Your name and email address
• Phone number (optional)
• Billing information for payments

Health & Fitness Information (With Your Permission)

• Fitness goals and current activity level
• Dietary preferences and restrictions
• Body measurements (weight, body fat %, etc.)
• Progress photos (only if you choose to share them)

Automatically Collected Information

• How you use our website (pages visited, time spent)
• Device and browser information
• IP address and location
• Cookies and similar technologies

3. How We Use Your Information

Here's exactly what we do with your information:

• Provide coaching: Create personalized fitness and nutrition plans
• Communicate with you: Answer questions, send updates, provide support
• Process payments: Handle billing and subscriptions
• Improve our services: Understand what works and what doesn't
• Send helpful content: Educational emails about fitness and nutrition (you can unsubscribe anytime)
• Comply with law: Meet legal requirements when necessary

4. Who We Share Your Information With

We only share your information with trusted partners who help us provide services:

Service Providers

• Payment processors (to handle credit card payments securely)
• Email service (to send you program updates and content)
• Website hosting (to keep our site running)
• Analytics tools (to understand how people use our site)

All these partners are required to:

• Protect your information
• Use it only for the services we specify
• Never share or sell it to others

Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes (court orders, subpoenas)
• Protect our rights and property
• Prevent fraud or abuse
• Ensure user safety

5. How We Protect Your Information

We take security seriously:

• SSL encryption: Your data is encrypted when transmitted (look for the lock icon in your browser)
• Secure storage: Information is stored on protected servers with access controls
• Limited access: Only authorized team members can access your data, and only when necessary
• Regular reviews: We regularly assess and update our security practices

Data Breach Notification

If a security breach affects your information, we will:

• Investigate immediately and secure our systems
• Notify you without unreasonable delay
• Inform relevant authorities as required by law
• Provide guidance on protecting yourself

While we implement strong security measures, no online system is 100% secure. If you suspect unauthorized access to your account, contact us immediately at support@gymrx.io.

6. How Long We Keep Your Information

We keep your information only as long as necessary:

• Active coaching clients: During your coaching period and for a reasonable time after
• Progress photos: Deleted within 30 days of request or account closure
• Financial records: Retained as required by tax and accounting laws
• Email preferences: Until you unsubscribe

When You Request Deletion

If you request deletion of your data:

• We'll delete it from active systems within 30 days
• Complete removal from backups may take up to 90 days
• Some information may be retained if required by law

7. Your Privacy Rights

You control your information. Here's what you can do:

Everyone Has These Rights

• Access: Request a copy of your personal information
• Correction: Fix any inaccurate information
• Deletion: Request we delete your information
• Portability: Get your data in a portable format
• Opt-out: Unsubscribe from emails anytime

To exercise these rights: Email us at support@gymrx.io with your request. We'll respond within 30 days.

California Residents (CCPA)

If you're in California, you have additional rights:

• Know: Request details about what information we've collected and how we use it
• Delete: Request deletion (with some exceptions for legal compliance)
• Opt-out: We don't sell your data, so there's nothing to opt out of
• Non-discrimination: We won't charge you more or provide different service for exercising your rights

European Union & UK Residents (GDPR)

If you're in the EU or UK, you have rights under GDPR:

• Legal basis: We process your data based on consent, contract fulfillment, or legitimate interests
• Right to object: Object to certain data processing activities
• Right to restrict: Limit how we use your data
• Automated decisions: You won't be subject to automated decision-making
• Supervisory authority: You can file a complaint with your local data protection authority

For EU/UK inquiries: support@gymrx.io

8. Cookies and Tracking

What are cookies? Small text files stored on your device that help us recognize you and improve your experience.

We Use Cookies To:

• Remember your preferences and login status
• Understand how you use our website
• Improve website functionality
• Provide relevant content

Your Cookie Choices

You can control cookies through your browser settings. Most browsers accept cookies automatically, but you can:

• Block all cookies
• Delete existing cookies
• Set preferences for specific websites

Note: Disabling cookies may affect some website features.

9. Other Important Information

Third-Party Websites

Our website may link to other sites. We're not responsible for their privacy practices. Please review their privacy policies before sharing information.

Children Under 18

Our services are for adults 18 and older. We don't knowingly collect information from children. If we discover we've collected a child's information, we'll delete it immediately.

International Users

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We ensure appropriate protections are in place.

Changes to This Policy

We may update this policy from time to time. When we make significant changes, we'll:

• Update the "Last Updated" date at the top
• Notify you by email (for material changes)
• Post a notice on our website

Your continued use of our services after changes means you accept the updated policy.

10. Questions? Contact Us

We're here to help. If you have questions about this Privacy Policy or how we handle your information, reach out: